Our goal is to satisfy our customers by exchange.
We accept exchanges due to improper size and/or improper resistance, that is confirmed to be the opposite of what you originally ordered.In the event this happens, please email us a picture of the product with your request. Once confirmed, we will fix the issue immediately.Please review your orders carefully before closing the transaction.If you made a mistake on our website, please contact us the day the order was placed so we can make corrections prior to shipment.
We do not offer refunds. We only offer exchanges for any defective product.
Do you accept returns or exchanges without a receipt or invoice?
No. Please provide us proof of purchase from MovementDr. or your chosen reseller.
Do you track returns, or do you place a limit on the number of returns?
Yes. We only allow up to 3 returns/exchanges within a 45 day period.